Return Policy

All returns are subject to approval after contacting the Customer Service Department at Momentum. Returns will not be accepted without prior approval by our Customer Service. Once approved, our Customer Service will send you instructions on where and how to return your purchase for a refund of its purchase price.

  1. Customer return request must be made within 21 days of invoice date.
  2. Returns must be factory sealed.
  3. Return privileges are contingent upon various manufacturer policies.
  4. Reason for return, Purchase Order Number and whether the box has been opened or is sealed.
  5. Please do not write on or damage the manufacturer box.
  6. Customer is responsible for shipping charges to Momentum's distribution center for all products shipped back to Momentum.
  7. A restocking fee of 25% will be charged on Special Order Products unless defective or prohibited by law.
  8. Refund will be in the same form as original purchase. Exceptions: Cash, debit or check purchases over $250 will be refunded in the form of a mail check within 10 business days of return.
  9. Shipping charges are non-refundable.
Customer Support - (408) 819-0959